Skip to main content

Create a System Dependent Business, Not People Dependent

A systems approach to business is based on the idea of "ever more with ever less," according to ActionCoach CEO and founder Brad Sugars. It gives your business a real competitive edge by allowing you to increase the speed of production, reduce rework, and make better use of resources.

Systems are made up of clearly defined, interconnected parts, each with its own set of goals, that work together to improve efficiencies and allow your business to leverage information and data, marketing investments, and even the skills of the employees across the business.

A valuable benefit of a systems approach is that it's not dependent on top-down micro-management. A well-organized and supported system frees the business owner/leader from being the source of all information and involvement in every single decision and process. It frees you from your business and allows you to be a smarter business owner allowing you to work smarter not harder.

You'll know you have a good system in place when you don't have to be there for your business to operate at its best.

In a system, each part is set up to communicate and interact with all other parts in a methodical manner to leverage information, data, and resources for the most efficient and cost-effective outcomes. A system has prompts in place to prevent "dropped" opportunities and missed communications from occurring.

To create system efficiencies in your business, you need an organization that empowers your employees to work together seamlessly. Here are key areas that will support a systems approach in your business:

Vision Statement
Gives your employees a reason why they should care about what they are doing and inspires them to strive to work together for a common goal.

Mission Statement
Communicate your commitment to leveraging a systems-based approach and how you will achieve the goals in your vision statement.

Culture Statement
Clearly identify and practice values and principles that align with building your business around a system and empowering employees to share and leverage information and resources.

SMART Goals
Defines specific, measurables, attainable/actionable, realistic, and time-sensitive goals.

Organization Chart
Identifies the roles within your organization and how they are structured to work together.

Positional Contracts
Job descriptions should not only spell out the individual's role and responsibilities but also outline their function in relation to others within the company.

KPIs
Key performance indicators allow you to measure progress and align results to profits.
Manuals and SOPs

These are living documents that evolve to reflect how things are done in each area of your business and include materials like checklists, videos, and other information that define how tasks should be performed.

If this makes sense and your want to learn more about how you can implement a systems-based approach to your business schedule a free strategy session with me.

Learn how a business coach can help you build a system dependent business not a people dependent business

Comments

Popular posts from this blog

6 Keys To Improve Your Marketing Success

What is the true test of marketing success? I call it testing and measuring. Most people hate it that’s because there’s a chance, however remote, that every marketing strategy that you're going to try will not work the first time you try it. In other words, it's possible that you could be spending money without seeing any returns, and that sucks. No one wants that. But consider this: you’ve probably been testing and measuring all your business life. Remember that old newspaper ad that you tried and it didn't work or radio spots, maybe, that did okay, and you weren't even sure if they worked or not. Well, that's what testing is. Testing what works and what doesn't. The next step is really to do it properly; to do it with the proper intention. In this business tip, you will learn 6 steps on how to successfully determine what works and what doesn't. Start by asking people where they heard about you. Start right now. Do it immediately! If there's one thing t...

Attract the Best People to Your Business

  I’m going to let you in on a secret, if you want to build a business that works without you, well you can’t.  You probably weren’t expecting me to say that.  This will take a shift in mindset.  You don’t build your business your team does. Now you’re probably thinking, "yea right, I can’t get them to show up on time.  Do you really expect them to grow my business?"  The answer is, well, yes and no. To have a great business you’ll need to hire great people.  I know you’re thinking, "Hey, I can’t find people to even show up to the interview."  This is going to take another mind shift because most businesses do recruitment all wrong. Recruitment is not about hiring great people; it’s about attracting great people.  Now if you looked at your business from an outside perspective, would the best in your industry want to work for you?  Interesting question, isn’t it? Recruitment is not about hiring it’s about marketing.  You need to crea...

Circle of Success

  I'd like to share with you the Circle of Success for Entrepreneurs and Business Owners because you see, at the top of the circle in the diagram is YOU - the business owner, the business leader. You know, when we got into the business we were so excited. We started building up our business and we were selling and we were talking to more people and we were just doing and we were doing and we were doing and doing it… And we just got exhausted, we ran out of time. So what do we have to do? We have to go back and restart hiring employees to pick up the slack and to cover all the things that we just couldn't get to. We were just spending all of our time now in the business. We were dealing with our customers. We are trying to work with our team. We were trying to get them to do things right the first time, trying to get them to be problem solvers without having  to come and ask us about every little thing. What was really happening in our business is one really simple word to desc...